Milestone Information Solutions Services

For more than a quarter-century, the Milestone team has worked with organizations like yours to deliver the business management solutions you need to grow. However, we wouldn’t be were we are if we were just software people. The reason many of our clients stay with us for over 15 years is because we partner with your business to offer a wide range of technology and consulting services that evolve with you.

From implementation to customization, account management to workflow redesigns, we can help your business do more.

At the heart of your business, enterprise resource planning gives you the control and visibility you need to run your business. As a leading provider of Sage 100, Sage 500, and Acumatica Cloud ERP solutions, we can deliver, train, and customize ERP software that works for your unique company and industry needs.

 

ERP Consulting

There is nothing easy about an ERP upgrade, but with the right information and assistance, you can make a decision that will benefit you for decades to come. At Milestone, we get to know your business and the way it works so we can help you make an informed decision, We work with ERP options for organizations at all stages of growth and will treat your business with the respect and understanding it deserves.

Business Process Review

Whether you have already made the decision to evaluate a new system or are interested in making your business more operationally efficient, Milestone can help. Before we start on any project, we get to know the way you work, defining and documenting current workflows, analyzing critical requirements, and making recommendations on how to proceed.

Business System Design

A fully automated and integrated business information management system streamlines your workflow and greatly enhances the efficiency and profitability of your business. Milestone can design a system that fits your unique needs and works perfectly with other processes including distribution, manufacturing, e-business, customer relationship management, human resource management, remote solutions and more.

ERP Implementations

A full-service implementation partner, Milestone Information Solutions works with your business through the entire implementation process—selection, planning, implementation, training, and ongoing support. We get to know the way your business works so that we can create a solution that works for your company in the long run. From selection to post-go-live support, the Milestone team has you covered. Among the implementation services we provide:

ERP Integration

People can’t operate and make business decisions if data is siloed. You need a clear picture from all angles. At Milestone, we can integrate your ERP solution with a wide range of third-party platforms, allowing your people to work faster with more visibility.

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ERP Customization

Your business is unique and has unique needs. At Milestone, we can customize Acumatica, Sage 100, and Sage 500 products to work the way you need and expect it to work. From custom workflows to customized reporting and so much more, we have the technical skills to make your solution yours.

ERP Training

Any software can provide you functionality—what matters is whether or not people know how to use it. Milestone offers hands-on, context sensitive training for clients including live events, webinars, as well as in-person and online training, giving your end users the knowledge they need to use your software. Our goal is to help your employees utilize software solutions in a way that optimizes your company’s workflow.

ERP Support Services

Have questions? Get answers. Milestone offers ongoing support and training, answering the questions you may have about software. When regular support issues arise such as technical issues, software glitches, how-to questions and errors arise, we’re here to help. When you need support for your ERP solution, our support staff provides the answers to your most challenging technical issues. Whether you need walkthroughs or remote support, we can help you take care of the issue quickly and affordably.

ERP Account Management

As a full-service ERP partner, our services don’t stop at implementation. If you feel that your current partner’s services did, we offer a wide range of support and account management options that help you keep your software up to date, allowing you to take full advantage of your software.

Acumatica Cloud ERP Account Management

Milestone will manage your account with Acumatica, ensuring you are taking advantage of all software upgrades by coordinating upgrade scheduling with Acumatica, setting up test environments and offering opportunities to learn about new Acumatica and complimentary product features.

Sage 100 and Sage 500 Account Management

At Milestone, we have worked with Sage for decades and we continue to help our clients keep their software up to date. If you need a dedicated partner to help you continue making the most of your Sage 100 and Sage 500 software, Milestone Information Solutions can help. We work with Sage to make sure your account is up to date and you are using the latest updates and software available.

Are you researching ERP, accounting, or inventory management software?

Give us a call 360-734-3387 if you’re researching software to manage your business.  We want to help you through the process, of research, selection and implementation.