Dashboards are one of the best features an ERP can offer the C-Suite and the teams that work for them. Performance metrics and actionable insights are key features that can help businesses to become more efficient and to increase the bottom line — which means increased ROI (return on investment).
Dashboards are able to be customized to the individual experience or to that of a department or work function. With colorful graphics and charts that detail business analytics, employees are better able to make decisions based on actionable insights.
Users can get essential data at a glance with ERP dashboards. They monitor current financial, operational, and organizational information, and analyze real-time trends and KPIs (key performance indicators) that relate to job functionality. Flexibility can be tailored to the specific needs of those who use the system; information needed by shipping and receiving differs from the information that sales or the executive team requires.
There are many ways to visualize complex data — widgets can display a far-ranging array of data types, such as:
- Charts (line, column, bar, etc.)
- Data tables
- Data from external sources
- Power BI tiles
- And more
It’s important to find an experienced partner to lead implementation efforts. One of the fastest-rising ERP leaders is Acumatica, an award-winning cloud ERP vendor; read more about dashboards in the blog Acumatica Dashboards Made Easy.
Here are some of the benefits of implementing dashboards in a cloud-based ERP system:
Offering a quick and easy way of seeing valuable information, dashboards can provide business leaders with actionable insights. An ERP dashboard includes KPIs that provide an in-depth glimpse of metrics, as well as saved searches and reports that access specific data. There are also scorecards that compare current and previous performance with the change that has implemented the company.
Visualization capabilities through the dashboard’s data simplifies information so a company can better digest information and focus on performance, through insights and at a glance.
Metrics and Scorecards
Dashboard metrics make life so much easier for a working team; they generally include:
- Sales metrics: A team’s sales activity includes information on new leads, open prospects, sales orders, new customers, sales performance by associate, achievement against targets, etc.
- Financial metrics: Billing and financial metrics can include, gross margin, profit, among others.
- Customer related metrics: Customer support performance, including response time and tickets closed, first contact resolution rates, escalations, and support rep performance.
- Warehouse performance metrics: Orders outstanding, backorders, orders to pick, receipting performance, supplier performance — addressing the percentage of on-time deliveries.
Data that is timely and actionable is beneficial — having it at the touch of a button is powerful. With a cloud-based ERP, databases can be configured based upon role. Not only is secure login access assured, but most top-of-the-line systems come with advanced encryption technologies. What each employee sees is determined by internal protocol; there is also the option to restrict functionality and access of information and data, based on an individual’s role.
Beginning with default roles is recommended, but it is easy to build on common business requirements to create custom roles to support a specific business process. Roles have access to only the information they need to perform the job function. Making agile decisions within various parts of the business can benefit it at the top level. Having the option to assign roles makes it easy to maintain control of the system — as well as the business.
A cloud-based ERP system enables professionals to take business with them. Continuous real-time information can be accessed from anywhere, at any time — as long as the Internet is accessible from a browser or mobile device.
There are also Android and iOS native apps that provide convenience to mobile-working teams. They offer a convenient way to access dashboard data and business performance metrics, based on the users access. These apps are designed to make doing business easy; it’s quick and efficient to understand the real-time business position with visuals that detail critical information and insights.
When information is at a business leader or worker’s fingertips, they’re empowered with insights and data that enable them to act quickly and make agile decisions.
Implementing an ERP solution doesn’t have to be a daunting or concerning venture for an organization. With over 25 years experience, we know the business management software and ERP solutions and what they can do to improve ROI.
Working with clients to meet individual objectives and needs is our speciality. Download our guide to see if it’s time to leave legacy systems behind, and contact us to learn more or to schedule a complimentary software consultation.